Support
Email us
Mail goes to a real human (Matt). Reasonable response time: a few days. If you're a tester in the closed beta and your build is broken, please include your device model + Android version or iPhone model + iOS version + what you were trying to do.
Frequently asked
Notifications stopped arriving — what do I do?
Open Settings → Notifications. The first row at the top of that section is a status row that tells you whether daily-summary push is wired up to actually deliver. If it's green, we're sending and your device is set to receive — the notification is on its way. If it's yellow or red, tap the "Open Settings" button on the row; it deep-links to the right place in your device's system Settings to fix the issue (master toggle disabled, channel silenced, OS-level permission revoked, etc.).
If the status row says everything is fine but you're still not getting the notification: check your "Daily summary at" time setting (also in Settings → Notifications) — it's possible the time has been set to one you're not awake for. Default is 6 PM in your local timezone.
Is StreamTonight free?
Yes — completely. No subscription, no trial, no in-app purchases, no ads, no account. Every feature, for everyone.
I had a subscription — will I be charged again?
No. All StreamTonight subscriptions were cancelled on September 28, 2026 and won't renew. You keep access until the end of the period you already paid for (and the app is free anyway).
Refunds for past charges are handled by Apple or Google directly — we don't process payments and can't issue refunds ourselves:
- iOS: reportaproblem.apple.com
- Android: Open Play Store → profile icon → Payments & subscriptions → Budget & history → tap the StreamTonight transaction → Report a problem.
Why are my favorites not syncing across devices?
Currently they don't — favorites are stored per-install on each device. We don't have an account system, which means we don't have a way to identify "you" across two installs. Cloud sync of favorites is on the roadmap but not yet shipped.
As a workaround, on the original device: Settings → Favorites → Back up. This exports your favorite list as a JSON file you can transfer to the new device, then import via Settings → Favorites → Restore.
Why isn't [Service X] supported?
We support services with a meaningful nightly drop schedule and reliable metadata access. The current set is Netflix, Max, Hulu, Disney+, Prime Video, Apple TV+, Peacock, Paramount+, Starz, AMC+, and MGM+. If there's a service you'd like added, email us — we read every request, and a few enthusiastic asks for the same service has triggered additions before.
The app says a show is on a service but the service says no
Streaming availability changes constantly and our data sources occasionally lag behind. If you spot a discrepancy, email us with the show name + service + what your service's app says — we'll investigate. Some categories of error are us; some are the upstream data; we can usually figure out which.
I onboarded but didn't see the welcome video
On Android, if you reinstalled the app with the same Google account, the OS may have restored your "video already seen" flag from a previous install — that's Android Auto Backup behavior and it's normal. If you'd like to see the welcome video, you can clear app data (Android Settings → Apps → StreamTonight → Storage → Clear data) and reopen the app to start fresh. Note this also clears your favorites and selected services.
Is there a web version?
Not yet. The native push notification model is core to the product and doesn't translate cleanly to a browser without account creation. If web demand is loud enough, we'll reconsider.
I found a bug
Email support@streamtonight.app with: device model, OS version, app version (Settings → About in the app), and what you were doing when the bug happened. Screenshots welcome. We respond personally to every bug report.
I'm a security researcher
Email support@streamtonight.app with details. We don't have a formal bug-bounty program but we'll credit you in release notes if your finding leads to a meaningful fix.
Status
Backend health is monitored continuously. If the app's nightly content list isn't loading, the most likely cause is a temporary backend outage or a downstream-API issue with the content provider. Try again in a few minutes; if it persists, email us.
Still stuck? support@streamtonight.app — real humans, no chatbots.